Boyds’ Policies
Warranty
All products are guaranteed to be free from defects in material and craftsmanship (natural cosmetic imperfections such as minor knots, burls, heartwood, mineral lines or minor cosmetic fill work are not considered a defect and will be subject to the 12% restocking fee). Alterations to your stock and/or forend of any kind will void any and all warranties and the return of your part will not be allowed. Factory seconds are purchased as is and no return is allowed.
Returns
Returns are not accepted without an authorization number. Returns will not be accepted if they are past 90 days of the invoice date. Please call to receive a RMA number. Return MUST be received within 30 days from the date of RMA issue. RMA form must be filled out in full. All unauthorized returns will be REFUSED. RMA # MUST be on the outside of the package.
Please inspect product within 10 days of receipt to insure that you have received the proper stock and that it is free from defects. Natural cosmetic imperfections such as minor knots, burls, heartwood, mineral lines or minor cosmetic fill work are not considered a defect and will be subject to the 12% restocking fee. Factory seconds are purchased as is and cannot be returned. If you receive the wrong stock please call customer service. If for any other reason a return is required, a 12% restocking fee will be imposed and shipping fees will not be reimbursed. Alterations to your stock and/or forend of any kind, will void any and all warranty and the return of your part will not be allowed. Proof of purchase must accompany all returns.
PLEASE check fit and function on every aftermarket stock manufactured by Boyds’. Safety is our primary concern and although we strive to achieve it, DO NOT assume your new stock will be a perfect fit out of the box. It is always best to confirm hole spacing on your rifle and make sure that this matches our stock. This will help alleviate all mistakes when ordering. Please note that due to the variations among models and changes in the production processes and tolerances that gun manufacturers may or may not routinely adhere to, some minor fitting may be required even on our fully finished drop in parts to achieve that perfect fit.
Conditions
Who is covered: the original owner/purchaser of stock
What is not covered:
· Personal Injury, Property Damage, And/Or Damage to your stock caused by any/all of the following: Negligence to provide proper care and maintenance to stock and/or firearm, Alterations/Modifications made to the firearm, alterations/modifications performed on your stock or forend by you or a third party. Normal wear and tear. Careless handling, and/or misuse
· Natural cosmetic imperfections such as minor knots, burls, heartwood or minor cosmetic fill work are not considered a defect.
· Boyds’ Gunstocks Ind. Inc. and its employees are not responsible for insuring that proper fitting practices have been used or safe operation practices have been followed for your firearm and/or gunstock and are not liable for injuries incurred or damage to firearm and/or stock.
Shipping
Gunstocks will be shipped UPS ground (estimated delivery time from date of shipment 4 to 5 business days) within the continental United States.
Typographical Errors
In the event that a Boyds' Gunstock Industries, Inc. product is mistakenly listed at an incorrect price, Boyds' Gunstock Industries, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Boyds' Gunstock Industries, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Boyds' Gunstock Industries, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.
Communication
Boyds' Gunstock Industries, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Boyds' Gunstock Industries, Inc.. Boyds’ Gunstock Industries, Inc. will not sell any private information that you have provided us at any time.