Price and Billing
Do I have to pay sales tax?
You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
Once logged in, click "Hello Username" and select "My Account." You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
Once logged in, click "Hello Username" and select "My Account" to print invoices.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
When you initially place your order an authorization hold will appear on your credit card. This hold will fall off in 5-7 business days. Your credit card will be charged within 24 hours prior to shipment of your item(s).
What is an authorization hold?
If you just placed your order, what you are seeing on your bank account is an authorization. This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. This authorization will clear (depending on your bank, usually within 48 – 72 hours). If you need help speeding up the process, you can contact the issuing bank of your credit card.
An authorization hold (also card authorization, preauthorization, or preauth) is the practice within the banking industry of authorizing electronic transactions done with a debit card or credit card and holding this balance as unavailable either until the merchant clears the transaction (also called settlement), or the hold "falls off”. Debit card authorization holds can fall off the account (thus rendering the balance available again) anywhere from 1–5 days after the transaction date depending on the bank's policy. Credit card holds may last as long as 30 days, depending on the issuing bank.
Please only click the “Submit” button once to avoid multiple authorizations.
If a debit card, check card, or gift cards is used to make a purchase on the Boyds Gunstocks website and the purchase is not accepted for any reason, please be aware that most banks will hold the 'authorized' funds (counting against the account balance until the authorization clears) even if the order is not accepted by Boyds Gunstocks security measures. The most common reason for a failed transaction is that the billing address entered does not match the billing address for the debit/check/credit card/gift card being used for payment. Boyds Gunstocks Address Verification System (AVS) security measures will reject any transaction for a billing address mismatch.
Boyds Gunstocks does not have the capability nor is obligated to release the bank's temporary hold on authorized funds. Since Boyds Gunstocks does not have the capability to release the bank's temporary hold of funds, Boyds Gunstocks cannot be held responsible for the policies of the customer's banking institution regarding the holding of authorized funds. Please note that authorization fund holds last for varying periods, depending on the issuing credit card company's policy. The period may last as little as three days or as long as several months. We strongly suggest that if such a situation arise, that the customer contact the issuing credit card company or bank directly.